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The top 10 reasons why many of our current customers chose Vinax over other hosting providers: 1) 100% Network and Power Uptime SLA: Can your current provider states or offers this? It proves the quality of our service that we are promising. For more information about our SLA, please click here 2) Premium Bandwidth, Solid Network: At Vinax, we only use high-quality bandwidth providers (no Cogent or HE). Our network is fully meshed, using BGP, and redundant with a wide selection of backbone providers, including Level(3), NTT, nLayer, and supplemented by our international peering network. All routes are optimized by the Internap Flow Control Platform to provide the best route with the shortest latency and least packet loss. To test our network, please ping or traceroute to 208.100.25.85 | File Download Test Speed (1GB) 3) Great Data Center Location: Our data center is located at 350 E. Cermak Rd, downtown Chicago. It is the primary carrier hotel in Chicago with direct access, through Equinix and the building meet-me-room (MMR), to hundreds of networks. Ideal for those in need of diverse connectivity or for trading/financial purposes due to the proximity to the Chicago Mercantile Exchange (CME) and the Intercontinental Exchange (ICE) in addition to many other financial networks and exchanges. 4) Highest-Quality Server & Hardware: At Vinax, you can be sure that you will be hosted on highest-quality servers and hardware. To ensure maximum performance and reliability, Vinax only uses enterprise servers and brand-name hardware/equipment such as Cisco, APC, SuperMicro, Wester Digital, 3ware, Adaptec, Kingston, etc. 5) APC Remote Power Reboot: Why waiting for a tech to reboot your server which may take up to 30 or 60 minutes at other providers? All of our servers included APC remote power reboot port which you can reboot your server remotely at our client portal without needs to contact our tech support staffs. 6) On-Demand KVM over IP Access: We provide free KVMoIP (12 hours per month) which you can access and fix the server remotely. 7) 24/7 Pro-Active Server Monitoring: Your servers will be monitoring 24/7/365 (3 minutes interval). If we detect your server down, we will notify and help you to bring it back up quickly. 8) 24/7 Prompt Technical Support: We provide real 24/7/365 prompt tech support. Unlike many other providers, we don't outsource or hire 3rd party company to support our valued customers. We have our own dedicated, friendly, and polite staffs locating within the U.S with highly skilled to take care of our clients. We guaranteed all support tickets will be responded within 15 minutes or less. The quality of customer service is at Vinax! 9) Personal Services: At Vinax, you will get personal services. We treat our customers like family and take care every single customer. We will do and try everything to make all customers feel happy and satisfied. 10) Reputable and Trusted Provider: Providing service since 2004, we are proudly to say that some of our first customers are still using and buying more servers from us. You simply won't find any nagative reviews or complaints about our company. Our people are honest and always look forward to helping your business grow! What are you waiting for? Sign-up and join the list of satisfied customers!
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